Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us when you use our site, such as your name, postal address, phone number, email address, vehicle information, and details about the services you request or appointments you schedule.

We may also collect certain information automatically when you visit, use, or navigate our online platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site and for our internal analytics and reporting purposes.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our service
• To improve, personalize, and expand our service
• To understand and analyze how you use our service
• To develop new products, services, features, and functionality
• To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
• To process your transactions
• To find and prevent fraud
• To comply with legal obligations

Sharing Your Information

We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may also share your information with our affiliates. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

We do not sell your personal information.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.

Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include the right to:

• Request access to and obtain a copy of your personal information.
• Request rectification or erasure of your personal information.
• Object to the processing of your personal information.
• Request restriction of the processing of your personal information.
• Request data portability of your personal information.
• Withdraw your consent at any time where we are relying on your consent to process your personal information.

To exercise any of these rights, please contact us using the address provided below. We will consider and act upon any request in accordance with applicable data protection laws.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for instance, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is provided in our Cookie Policy or within the relevant sections of this privacy policy.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes To This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this privacy policy or our data practices, you may contact us at:

NORTH END AUTO SERVICES, INC.
1249 North St
Pittsfield, MA 01201